PRIVACY POLICY - CarCustomizer AI

Last Updated: November 2025 Effective Date: November 2025


1. INTRODUCTION

CarCustomizer AI ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and otherwise process your personal information when you use our mobile application (the "Application") and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By downloading, installing, or using CarCustomizer AI, you acknowledge that you have read and understood this Privacy Policy and agree to our privacy practices as described herein. If you do not agree with our privacy practices, please do not use the Application.

This Privacy Policy applies to:


2. DATA CONTROLLER & CONTACT INFORMATION

Data Controller (Company Responsible for Your Data): CarCustomizer AI šŸ“§ Email: [email protected] 🌐 Website: https://terspective.com

If you have questions about this Privacy Policy or our privacy practices, please contact us using the information above. We will respond to your inquiry within 30 days.


3. INFORMATION WE COLLECT

3.1 Information You Provide Directly

Account Creation Information:

Payment Information:

User-Generated Content:

Device Permissions:

3.2 Information Collected Automatically

Usage Data:

Device Information:

Analytics Data:

Cookies & Similar Technologies:

3.3 Information from Third Parties

We may receive information about you from:


4. PURPOSE & LEGAL BASIS FOR DATA COLLECTION

4.1 How We Use Your Information

PurposeLegal BasisData Types
Provide the ServiceContract PerformanceAccount info, device info, usage data
Process paymentsContract PerformancePayment info, transaction history
Generate transformationsExplicit ConsentPhotos, modification selections
Improve the ApplicationLegitimate InterestUsage data, crash logs, analytics
Communicate updatesLegitimate InterestEmail, notification preferences
Customer supportContract PerformanceSupport queries, account info
Detect fraud & abuseLegal ObligationUsage patterns, IP data
Comply with lawLegal ObligationAll collected data
AI model improvementLegitimate InterestAnonymized usage patterns
Marketing & promotionsConsent (if applicable)Email, in-app notifications

4.2 AI Model Training

Our Commitment:


5. HOW WE SHARE YOUR INFORMATION

5.1 Third-Party Service Providers

We share information with trusted service providers who process data on our behalf:

ProviderPurposeData SharedPrivacy Link
Apple App StorePayment processing, account mgmtPayment info, IDFAapple.com/privacy
RevenueCatSubscription managementAccount ID, subscription statusrevenuecat.com/privacy
SupabaseBackend database, authenticationAccount data, usage logssupabase.com/privacy
FirebaseAnalytics, crash reportingDevice info, usage events, crash logsfirebase.google.com/support/privacy
Google AnalyticsUser behavior analysisSession data, device infopolicies.google.com/privacy

All third-party providers:

5.2 Data Not Shared

We do NOT:

5.3 Legal & Safety Disclosure

We may disclose your information when required by law or to protect safety:

5.4 Business Transfers

If CarCustomizer AI is acquired, merged, or sold:


6. DATA RETENTION

6.1 How Long We Keep Your Data

Data TypeRetention PeriodReason
Account informationUntil account deletion or 3 years of inactivityService provision, compliance
Payment records7 yearsLegal/tax requirements
Usage analytics13 monthsService improvement
Crash reports90 daysBug detection and fixes
Customer support tickets2 yearsIssue resolution & reference
Uploaded photosImmediately after generation*Minimal storage (not archived)
Saved transformationsUntil user deletion or 30 days (free users)User access and backup
Marketing emailsUntil unsubscribedCommunication preference

*Exception: If you purchase or save a transformation, the result is stored until you delete it or your account is closed.

6.2 Deletion & Data Retention Limits

Upon request, we will delete:

We may retain anonymized, aggregated data for analytics purposes and to comply with legal requirements.


7. SECURITY MEASURES

7.1 Data Protection

We implement industry-standard security measures:

In Transit:

At Rest:

Incident Response:

7.2 Limitations

While we implement robust security measures, no system is 100% secure. We cannot guarantee absolute protection against:

You are responsible for:


8. YOUR PRIVACY RIGHTS

Depending on your location, you have rights regarding your personal data:

8.1 California Residents (CCPA/CPRA)

Right to Know: Request what categories of personal data we collect, sources, purposes, and recipients.

Right to Delete: Request deletion of personal data, with limited exceptions for legal compliance or fraud prevention.

Right to Correct: Request correction of inaccurate personal data.

Right to Opt-Out: Opt-out of "sales" or "sharing" of personal data (we do NOT sell your data).

Right to Non-Discrimination: We will not discriminate or deny services based on privacy rights exercises.

Exercising Rights:

8.2 EU & UK Residents (GDPR/UK GDPR)

Right of Access: Receive a copy of your personal data we hold.

Right to Rectification: Correct inaccurate data.

Right to Erasure ("Right to Be Forgotten"): Request deletion under certain circumstances.

Right to Restrict Processing: Limit how we use your data pending resolution of disputes.

Right to Data Portability: Receive your data in a structured, machine-readable format.

Right to Object: Object to processing for marketing or profiling purposes.

Rights Related to Automated Decision-Making: Not be subject to decisions based solely on automated processing that produce legal effects.

Exercising Rights:

Data Protection Authority: If you believe we violate GDPR, you may lodge a complaint with your supervisory authority:

8.3 Other Jurisdictions

Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA):


9. CHILDREN'S PRIVACY

9.1 Age Restrictions

CarCustomizer AI is NOT intended for children under 13 years old. We do not knowingly collect personal data from children under 13.

If we become aware that a child under 13 has provided us with personal data:

9.2 Young Teens (13-18 Years Old)

For users ages 13-18:

Parents/guardians can request account deletion at any time.


10. INTERNATIONAL DATA TRANSFERS

10.1 Data Transfer Mechanisms

CarCustomizer AI is headquartered in the United States. Your information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate.

For EU/UK Residents:


11. COOKIES & TRACKING TECHNOLOGIES

11.1 Types of Tracking Technologies

First-Party Cookies:

Mobile-Specific Identifiers:

11.2 Your Cookie Choices

iOS Settings:

In-App Settings:


12. THIRD-PARTY LINKS & CONTENT

The Application may contain links to third-party websites or services. We are not responsible for:

We strongly recommend:


13. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Changes are effective immediately upon posting.

Material Changes:

Your Continued Use of the Application following updates constitutes acceptance of the revised Privacy Policy.

Version History:


14. CALIFORNIA PRIVACY RIGHTS (SHINE THE LIGHT)

Under California Civil Code Section 1798.83, California residents have the right to request information about what personal data we share with third parties for their marketing purposes. To submit such a request, contact:

šŸ“§ Email: [email protected]

Please include "California Privacy Rights Request" in the subject line. We will respond within 30 days.


15. CONTACT & PRIVACY INQUIRIES

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices:

CarCustomizer AI Privacy Team šŸ“§ Email: [email protected] 🌐 Website: https://terspective.com

Response Time: We will respond to privacy inquiries within 30 days.


16. PRIVACY SHIELD & FRAMEWORK COMPLIANCE

US-EU Data Privacy Framework: CarCustomizer AI complies with the Data Privacy Framework as set forth by the U.S. Department of Commerce.

For More Information: https://www.dataprivacyframework.gov/


17. ADDITIONAL PROTECTIONS

17.1 Do Not Track Signals

Some browsers and devices offer "Do Not Track" (DNT) signals. The Application does not currently respond to DNT signals, but you may disable tracking through your device settings (see Section 11.2).

17.2 GDPR Legitimate Interests Assessment

Our Legitimate Interests:

These interests are balanced against your privacy rights. You may object to processing for these purposes.


END OF PRIVACY POLICY


Acknowledgment:

By using CarCustomizer AI, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Application and delete it from your device.