Privacy Policy for TurnSnap Rental Damage Tracker

Effective Date: January 20, 2026
Last Updated: January 20, 2026

Introduction

TurnSnap ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how our mobile application TurnSnap ("App") collects, uses, and safeguards your information.

TurnSnap is designed as an offline-first application, meaning your data is stored locally on your device and is never uploaded to our servers.

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Information We Collect

1. Information Stored Locally on Your Device

The following data is stored only on your device and is never transmitted to us:

• Property Information: Names, addresses, and notes you enter for your rental properties
• Guest Information: Guest names and check-in/check-out dates
• Photos: Images you capture using the App, including timestamps and optional notes
• Damage Records: Damage descriptions, severity levels, and cost estimates you create
• Room Tags: Custom room labels you create for organizing photos

2. Optional Location Data

If you enable GPS tagging in the App settings, location coordinates may be attached to your photos. This feature is disabled by default and only activates with your explicit permission. Location data is stored locally on your device and is never transmitted to our servers.

3. Analytics Data (Optional)

We use Mixpanel to collect anonymous usage analytics to improve the App. This includes:

• App opens and feature usage
• General interaction patterns (e.g., photo captures, PDF exports)
• Device type and operating system version

Important:

• Analytics data is collected using anonymous identifiers only
• No personal information, photos, or property data is ever transmitted
• You can opt out of analytics at any time in the App's Settings

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How We Use Your Information

Local Data

Your locally stored data (properties, guests, photos, damage records) is used solely to provide the App's functionality. This data never leaves your device unless you explicitly share it (e.g., exporting a PDF report via sharing).

Analytics Data

Anonymous analytics data helps us:

• Understand how users interact with the App
• Identify bugs and performance issues
• Improve and develop new features

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Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

Third-Party Services

The App uses the following third-party services:

Your Sharing Choices

When you export PDF reports via the iOS Share Sheet, you control where that data goes (email, cloud storage, etc.). We have no access to or control over data you choose to share.

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Data Storage and Security

Local Storage

• All your data is stored locally on your device using SQLite database and the device's file system
• Photos are stored in the App's private document directory
• We do not have access to any data stored on your device

Data Retention

Your data remains on your device until you:

• Delete individual items within the App
• Use the "Clear All Data" feature in Settings
• Uninstall the App

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Your Rights and Choices

You have full control over your data:

1. Access: View all your data directly within the App
2. Portability: Export your data as PDF reports
3. Deletion: Delete individual items or use "Clear All Data" in Settings
4. Analytics Opt-Out: Disable analytics in Settings at any time
5. Location: Control GPS tagging via the Settings toggle

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Children's Privacy

TurnSnap is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has used the App, please contact us.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and updating the "Last Updated" date above.

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Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [[email protected]]

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App Store Privacy Details

For Apple App Store requirements, here is a summary of our data practices:

Data Linked to You

• None

Data Not Linked to You

• Usage Data: Anonymous analytics (optional, can be opted out)
• Diagnostics: App performance data

Data Not Collected

• Contact Information
• User Content (stays on device)
• Identifiers (we use anonymous IDs only)
• Location (optional, stays on device)
• Photos (stays on device)
• Financial Information
• Health & Fitness
• Sensitive Information

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This privacy policy is compliant with Apple App Store requirements and GDPR principles.